Product Roadmap

Our journey building world-class business software for Australian organisations

Done

Building

Planned

Product Roadmap

Foundation

Authentication & Security

Enterprise-grade login with AWS Cognito, session management, and password policies

Organisation Management

Company workspaces with custom settings and multi-tenant architecture

Role-Based Access Control

Four-tier permissions: Owner, Admin, Member, Support Agent

Audit Logging

Comprehensive activity logs for compliance and security

API Rate Limiting

Protection against abuse with fair usage policies

SSO/SAML Integration

Single sign-on with Google, Microsoft, and Okta

Two-Factor Authentication

Mandatory 2FA for sensitive roles with TOTP and SMS

Multi-Region Deployment

Data residency options for AU, US, and EU compliance

Experience

Clarity & Air Design

Clean, professional light-mode interface for all-day use

Analytics Dashboard

Real-time project stats, budget utilisation, and activity

Team Management

Invite members, manage roles, and organise teams

In-App Notifications

Real-time alerts so you never miss important updates

Project Timeline View

Visual project milestones and deadline tracking

Keyboard Shortcuts

Power-user navigation for faster workflows

Custom Branding

White-label with your logo, colours, and domain

Mobile Application

Native iOS and Android apps for on-the-go access

Operations

Ticket System

JIRA-style management with priority and assignment

Admin Console

System staff tools and user impersonation

Email Notifications

Transactional emails for ticket updates and invitations

Advanced Workflows

Custom status transitions and approval chains

Email Integration

Create and respond to tickets via email

Bulk Operations

Update multiple records simultaneously

Intelligent Routing

AI assigns tickets based on content and workload

AI Auto-Responses

Automated replies for common questions

Intelligence

Agent Management System

Build, configure, and deploy custom AI agents

Knowledge Upload (RAG)

Power agents with your organisation's documents

Agent Testing Interface

Validate agent behaviour before deployment

Widget Deployment

Embed AI agents on websites and apps

Conversation Analytics

Insights into agent performance and user satisfaction

Predictive Analytics

AI insights to forecast trends and issues

Connections

Document Management

Attach files and links to projects and tickets

Slack Integration

Notifications and ticket creation from Slack

Webhook System

Connect to external services with custom webhooks

Data Export

Export data in CSV and JSON formats

API Documentation Portal

Interactive docs for custom integrations

GraphQL API

Modern, efficient API for advanced integrations

shipped

building

planned

Have a Feature Request?

We build based on what customers need. If there's something that would help your business, we want to hear about it.

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